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Privacy Statement / Terms of Use

PRIVACY STATEMENT

This is the Privacy Policy of Firsthips Limited ("Firsthips") whose registered office is at Russell Bedford House, City Forum, 250 City Road, London, EC1V 2QQ (Company Registered No. 05618318).

Firsthips takes your privacy seriously and takes every reasonable precaution to safeguard the personal information you supply to it. This online Privacy Policy is designed to tell you about how we will collect and use your personal information.

Firsthips Limited is the data controller of the website and is registered with UK Information Commissioner (registration number Z9781995). Firsthips complies with the standards, procedures and requirements laid down by the Data Protection Act 1998 ("DPA") to ensure that the personal information you give us is kept secure and processed fairly and lawfully. No personal information is publicly accessible.

What information do we collect?

When you register with us we will collect your registration details in order to process your or your organisation's application, and to administer the relevant accounts. We will collect information relating to your application, which may include personal information such as your name, title, company or organisation name, work e-mail and work phone number. We will also collect subsequent information provided when you use the account, and to keep a record of transactions or orders placed. We may also (for any visitor to our website) collect information about the domain from which you are visiting, and information regarding what pages you access.

You may notify Firsthips of any updates, amendments or corrections to your previously collected information by contacting us via the Contact Us section on this website.

Main uses of information

By registering with Firsthips you consent to our processing your information for the following purposes:

  • To evaluate and enhance the provision of our commercial activities, which may involve a Firsthips representative contacting you;
  • To carry out basic checks to ensure that your details are genuine to prevent fraudulent use of information;
  • Market research, including statistical analysis of user behaviour which we may disclose to third parties in depersonalised aggregated form;
  • In order to enable us to comply with any requirements imposed on us by law; and
  • In order to send you periodic communications (this may include e-mail) about features, products and services, events and special offers.
What information do we disclose?

Firsthips occasionally hires other companies to provide limited services on its behalf, such as mailing and answering customer questions about services, and sending information about our services. We will only provide those companies the personal information they need to deliver the service. They are required to maintain the confidentiality of the information and are prohibited from using that information for any other purpose. Where necessary we may pass information to other companies within our group of companies, business partners and successors in title to our business, or as otherwise permitted under the DPA.

Firsthips may disclose information it has collected if required to do so by law, or in good faith if reasonably necessary to (1) comply with legal process, (2) respond to any claims, or (3) protect the rights, property or personal safety of Firsthips, our customers or the public.

Cookies

Firsthips may use resident cookies to store data on your hard disk for the purpose of identifying you when you return to our website. Cookies do not attach to your system or damage your files. If you have resident cookies disabled in your browser you are still able to use our website, but you will not have the benefit of an automatic login. We may use cookies to observe behaviour and compile aggregate data in order to improve the website, target the advertising and assess general effectiveness of such advertising.

Security

Firsthips takes every reasonable precaution to protect our users’ information with the aid of encryption software [SSL]. However, the Internet is not a 100% secure medium for communication and, accordingly Firsthips cannot guarantee the security of the information you send to Firsthips via the Internet. Firsthips is not responsible for any loss or damage you or others may suffer as a result of the loss of confidentiality of such information.

Disclaimer

Firsthips does not guarantee the accuracy or validity of the information and materials on this website. Firsthips cannot be held responsible for any errors or omissions and accepts no liability whatsoever for any loss or damage howsoever arising.

Changes to this policy

Firsthips may occasionally update this Privacy Policy. When we do, we will also revise the "last updated" date at the bottom of the Privacy Policy. For material changes to this Privacy Policy, we will notify you either by placing a prominent notice on the home page of our website or by directly sending you a notification. We encourage you to periodically review this Privacy Policy to stay informed about how we are helping to protect the personal information we collect. Your continued use of the service constitutes your agreement to this Privacy Policy and any updates.

Contact details

If you have any questions regarding this Privacy Policy or require any further information please use the contact form at www.firsthips.com



TERMS OF USE

Firsthips website, the domain names used by the Firsthips websites (www.firstconvey.co.uk, www.firstconvey.com, www.firstconvey.net, www.firsthips.biz, www.firsthips.co.uk, www.firsthips.com, www.firsthips.info, www.firsthips.org, www.firsthips.net ) and the software used in relation to Firsthips website ("Firsthips website") is an online Home Information Pack and e-conveyancing service provided by Firsthips Limited ("Firsthips").

These terms and conditions ("Terms") apply to all and any use of the Firsthips website.

By using Firsthips website you agree to be bound by these Terms.

If you do not accept these Terms you should not use Firsthips website.

Firsthips may make alterations to these terms and conditions from time to time and these variations shall become effective immediately upon being accessible from the firsthips website Privacy page.

Firsthips website

Firsthips website contains information of a general nature only and is not intended to constitute legal advice. Firsthips accepts no liability in respect of any action that may be taken in reliance on any information contained on Firsthips website, subject to these Terms.

Third party websites with links from Firsthips website have not been verified or reviewed by, and use and access of such third party websites is made at your own risk.

The account, username and password issued to you is personal to you, in order to facilitate your access to Firsthips website and shall not be disclosed to any third party without Firsthips’ prior written consent.

All email communications and attachments thereto are intended only for the addressee and/or others authorised to receive them. The information they contain is privileged and confidential and any dissemination, modification or copying is prohibited. All such communications sent to you in error must be returned by you and deleted from your computer.

Intellectual Property Rights, Copyright and Trademarks

You may use Firsthips website for your use only provided that you retain all copyright notices and other proprietary notices contained on Firsthips website. You may not sub-licence or deal in this right without Firsthips' prior written permission.

All copyright, design rights, database right, patents, and any rights to inventions, know-how, trade and business names, trade secrets and trade marks (whether registered or unregistered) and any applications therefore ("Intellectual Property Rights") in Firsthips website belong to and vest in Firsthips, or are licensed to Firsthips unless otherwise specified. All such rights of Firsthips are hereby asserted and reserved.

No person other than the rightful owner or licensee of such Intellectual Property Rights may:

  • Distribute, modify, transmit, re-use, re-post, or use any or all of Firsthips website or the information contained therein for any purpose other than as set out above nor for public or commercial purposes without Firsthips' or the relevant licensee's prior written permission;
  • Provide hypertext links, URL Links, graphic links, hyperlinks or other direct connection for profit or gain to Firsthips website without Firsthips' prior written permission;
  • Display, publish, copy, print, post or otherwise use Firsthips website and the information contained therein for the benefit of any other website without Firsthips' or the relevant licensee's prior written permission;
  • Process or otherwise use the information contained on or within Firsthips website for any illegal or immoral purpose nor use or process the same unfairly.

Last updated: 24/3/2007

 

 

 

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